If you have been harmed because of poor medical care from the NHS, you may be wondering: “Can I sue the NHS for medical negligence?”
This is a question many people ask when they feel let down by the healthcare system they trusted.
Medical negligence claims can feel overwhelming, especially when you are already dealing with the impact of an illness or injury. This guide will walk you through everything you need to know – in plain, simple English – so you can understand your options and take the right steps.
Understanding the Mindset Behind a Claim
If you are reading this, you have likely gone through something upsetting. You might be:
- Still dealing with pain, discomfort, or loss caused by the mistake.
- Feeling let down because you trusted the NHS to care for you.
- Unsure whether it’s “right” to make a claim, especially against a public service.
- Worried about how difficult, expensive, or stressful the process might be.
You are not alone in feeling this way. Many people hesitate before taking legal action against the NHS, but it’s important to remember that:
- You have a right to safe and proper medical care.
- If avoidable harm happened because of mistakes, you have a right to seek compensation.
- Claims are not about “taking money away from the NHS” – they are about helping you recover and making sure lessons are learned.
What is Medical Negligence?
Medical negligence (sometimes called clinical negligence) happens when:
- A medical professional owes you a duty of care.
- They breach that duty by failing to provide the correct standard of care.
- You suffer avoidable harm because of their actions or inactions.
Avoidable harm means harm that could have been prevented if the correct care had been given.
Examples of Medical Negligence:
- Misdiagnosis – Being told you have the wrong condition, leading to incorrect or delayed treatment.
- Delayed diagnosis – Your condition worsens because it was not diagnosed in time.
- Surgical errors – Operations carried out on the wrong body part, or mistakes during surgery causing injury.
- Birth injuries – Harm to a baby or mother due to poor care during pregnancy or delivery.
- Prescription errors – Being given the wrong medication or wrong dosage.
- Negligent GP care – Not referring you for urgent tests or treatment when needed.
- Infections – Developing avoidable infections due to poor hospital hygiene.
If any of these sound familiar, you might have a valid reason to make a claim.
Can You Sue the NHS?
Yes – you can sue the NHS if you can prove that:
- You were owed a duty of care.
- That duty was breached.
- The breach caused avoidable harm.
Your claim would be made against the NHS Trust that runs the hospital or clinic where the negligence happened. For GP treatment, the claim is usually made against the individual GP or their practice.
Can You Sue the NHS Without a Solicitor?
Legally, yes – you can represent yourself. But medical negligence claims are complex. They often involve:
- Medical evidence
- Expert witness statements
- Negotiations with NHS lawyers
- Legal deadlines and procedures
For most people, having a specialist medical negligence solicitor makes the process much smoother and increases the chance of success.
Benefits of Using a Solicitor:
- Expertise – They know how to prove negligence and value your claim.
- Access to medical experts – To strengthen your case.
- Less stress – They handle the paperwork, legal language, and negotiations.
- Better outcomes – Solicitors often secure higher settlements.
- No Win No Fee options – No upfront costs; you only pay if you win.
If you choose to go without a solicitor, you must:
- Write a detailed Letter of Claim to the NHS Trust.
- Include your personal details, National Insurance number, date and location of treatment, names of medical staff involved, and a description of what happened.
- Be prepared to follow the NHS complaints process and court rules.
How to Start a Medical Negligence Claim Against the NHS
Here’s a step-by-step breakdown of the process.
Step 1 – Gather Evidence
Start by collecting:
- Medical records
- Test results
- Letters and emails related to your treatment
- Details of appointments and what was said
- A written account of your experience
- Any financial losses (receipts, invoices, payslips)
Step 2 – Make a Complaint
Before suing, you can use the NHS complaints procedure.
This won’t give you compensation, but it may provide answers and help with your claim.
You can complain to:
- The hospital or GP practice directly
- The NHS Trust’s complaints department
- The Parliamentary and Health Service Ombudsman (if unhappy with the Trust’s response)
Step 3 – Seek Legal Advice
Even if you are unsure about claiming, speak to a solicitor. Many offer:
- Free initial consultation
- No Win No Fee agreements
They will tell you:
- Whether your case is strong
- How much compensation you might expect
- What evidence you will need
Step 4 – Investigation
Your solicitor (or you, if representing yourself) will:
- Obtain independent medical expert reports
- Review your medical records
- Gather witness statements
- Calculate the full value of your claim
Step 5 – Letter of Claim
This is sent to the NHS Trust or GP outlining:
- Allegations of negligence
- How you were harmed
- The compensation you are seeking
The NHS then has four months to respond.
Step 6 – Negotiation or Court
- If the NHS accepts liability, negotiations begin to agree on a settlement.
- If they deny liability, court proceedings may be needed.
- Many cases settle without going to court.
How Long Do NHS Claims Take?
Medical negligence claims can take:
- 12–18 months for straightforward cases
- 2–3 years or more for complex cases
Factors affecting timescale:
- How serious the harm is
- Whether the NHS accepts liability quickly
- How long it takes to gather medical evidence
- Court availability if needed
How Much Compensation Can You Get from the NHS?
Compensation depends on:
- General damages – For pain, suffering, and loss of quality of life.
- Special damages – For financial losses, such as:
- Loss of earnings
- Care costs
- Travel expenses
- Home adaptations
- Medical expenses
There is no fixed amount, but serious and life-changing injuries can lead to settlements worth hundreds of thousands – or even millions – of pounds.
Will Suing the NHS Take Money Away from Patient Care?
This is a common concern. The NHS has a special budget for negligence claims, managed through NHS Resolution. Compensation does not come directly from frontline care budgets.
Also, successful claims can lead to improved practices and prevent future mistakes.
Is It Right to Sue the NHS?
Only you can decide. Some people feel guilty about claiming. But consider:
- You may have long-term needs caused by the negligence.
- A claim can help you access treatment, care, or adaptations.
- It can hold organisations accountable and improve safety for others.
Time Limits for NHS Medical Negligence Claims
You normally have:
- 3 years from the date of negligence or the date you became aware of it.
- For children – until their 18th birthday (then 3 years from that date).
- For those lacking mental capacity – no time limit unless they regain capacity.
Acting quickly gives you the best chance of success.
Common Myths About NHS Claims
Myth 1: You have to go to court.
Fact: Most claims settle without a trial.
Myth 2: It costs a lot to make a claim.
Fact: No Win No Fee options mean you don’t pay upfront.
Myth 3: The NHS will treat you differently afterwards.
Fact: It’s illegal for the NHS to discriminate against patients who make a claim.
Tips for Strengthening Your Claim
- Keep a symptom diary after the negligence.
- Save all correspondence and receipts.
- Seek a second medical opinion.
- Don’t delay – memories fade, and evidence can be lost.
- Work with a specialist solicitor if possible.
Final Thoughts
If you have suffered because of NHS negligence, you have the right to explore legal action.
A successful claim can help you:
- Recover financial losses
- Access specialist treatment
- Secure your future needs
- Get justice for the harm caused
While you can sue without a solicitor, the process is complex and emotionally draining. Most people find it easier – and more successful – with professional legal support.
Key Takeaways
- You can sue the NHS for negligence if you prove duty of care, breach, and avoidable harm.
- Claims can be made without a solicitor, but legal help improves your chances.
- The process involves evidence gathering, complaints, and sometimes court.
- Compensation covers both your suffering and financial losses.
- Act within the legal time limits.
